A 5.5% non-refundable transaction fee will be charged as part of any camp registration. If a session is cancelled, an additional transaction fee of 5.5% will also be deducted from any refunds.
|· More than four weeks prior to the start of the camp week.
|FULL REFUND minus transaction fee
|· Two weeks prior to the start of the camp week.
|75% REFUND minus transaction fee
|· One week prior to the start of the camp week.
|50% REFUND minus transaction fee
|· Less than One week prior to the start of the camp week.
|NO REFUND minus transaction fee
Participants may change the week they are attending for no additional fees (other than any difference in camp fees) based on availability.
This refers to Adult, Public-Facing, and Family Programs. This excludes Blues Break Camp.
No refunds are issued for any of our Winter Programs within one week of the program. Cancelations made one week or more before the program will receive a full refund.
If you run into an issue, let us know and we will do our best to make sure you receive the service that you signed up for.
Hire a Guide: Private Tours
No refunds for a no-show or less than 1-week cancelation notice. Any cancelation before 1 week will be 50% of the total cost.
**All registrations collected through Active are subject to a non-refundable 5.5% transaction fee**